Privacy & data protection

399bad's Privacy Policy — your data Fully secure

This section explains in plain language what information is collected when you use 399bad, why it is collected, and how it is kept secure.

Last Updated: January 2026
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Bank-grade encryption
All your data is protected with 256-bit AES encryption — the same standard used by international banks, and the same standard 399bad holds itself to.
256-bit AES
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Your data is never sold
399bad never sells your personal information to third parties. Your data is used solely to improve your experience.
No data sales
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You're in Control
View, correct, or delete your data — all rights are yours. At 399bad, you own your information.
Full Control
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AI Security System
Our AI monitors your account around the clock for any unusual activity. If anything suspicious is detected, you'll be alerted immediately.
24/7 Monitoring
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Transparent data policy
What data is collected, why, and for how long — all explained in plain English. No hidden agendas at 399bad.
Fully Transparent
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Adherence to international standards
399bad follows GDPR and international data protection guidelines. Your data is safeguarded to the highest global standards.
GDPR compliant
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Your privacy is our priority
Every piece of information you share with 399bad is handled with the utmost care. We encourage you to read this policy — it exists to protect you.
1
Introduction & Scope of Policy
Who This Policy Applies to and Where

This privacy policy ("Policy") applies to all services on the 399bad platform, including the website, mobile app, and other digital channels. By using any service on 399bad, you are deemed to have accepted this Policy.

We understand that sharing personal information online is a sensitive matter. That's why 399bad commits to using your data solely to serve you — nothing more. This policy has been written in plain language so every user can easily understand it.

Our Core Principles
399bad strictly follows three core principles: collect only the minimum data necessary, store it with the highest level of security, and never sell it.
2
What Data We Collect
What information is collected from registration through use

399bad only collects data that is strictly necessary to provide our services. We have no interest in collecting anything beyond that.

2.1 Directly Collected Information

Type of Data When It Is Collected Requirements
Name & address At registration Identity Verification
Mobile Number At registration OTP Verification & Support
National ID For KYC verification Age & identity verification
Payment information For transactions Deposits & withdrawals
Email address At registration (optional) Notifications & Support

2.2 Automatically collected information

  • Device Information: Technical details about the device and browser you are using.
  • IP address: For location detection and security purposes.
  • Usage patterns: Which games you play, how long you play, and so on — used to improve our services.
  • Transaction history: For financial security and dispute resolution.
3
How Your Data Is Used
Purpose & Scope of Data Collection

399bad uses your information solely to provide you with a better service. We never sell your data to advertisers or share it with third parties for commercial gain.

3.1 Purposes of data use

  • Account management: Creating, logging into, and securing your account.
  • To process transactions: For deposits, withdrawals, and bonus payouts.
  • Customer support: To resolve your questions or issues.
  • Fraud Prevention: To prevent unauthorised access to your account.
  • Legal Compliance: To meet regulatory requirements.
  • Service Improvement: To make your 399bad experience even better.
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Our Commitment
Your data will only be used for the purposes stated above. Should 399bad ever need to use it for a new purpose, your consent will be obtained first.
4
Data Sharing & Disclosure Policy
Who your information may be shared with, when, and under what conditions

399bad does not sell your data. However, certain trusted third parties are required to deliver our services. In such cases, only the minimum necessary information is shared with them.

4.1 Data Sharing Scenarios

  • Payment Providers: Minimum data required for payment processing via bKash, Nagad, and similar providers.
  • KYC service provider: Technical facilitator for identity verification.
  • Legal obligations: When required by court order or regulatory authority.
  • Fraud Prevention: To relevant authorities for crime prevention purposes.
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To be clear
399bad never sells or shares your data with advertisers, data brokers, or any other commercial entity. Our policy on this is one of absolute zero tolerance.
5
Data Retention Period
How long your data is retained and what happens afterwards

399bad does not retain your data longer than necessary. Each category of information has its own defined retention period.

Type of Data Retention period Reason
Account information For as long as your account remains active Service delivery
Transaction history 5 Years Legal & Financial Audits
KYC documents 5 Years Regulatory Requirements
Logs & security data 12 Months Fraud investigation
Marketing preferences Until Unsubscribed Personalised Offers

Once the retention period expires, 399bad securely deletes or anonymises your data. No unnecessary information is kept on our servers.

6
Your Data Rights
Your Rights Over Your Data

399bad believes your data belongs to you. That's why you have full rights and control over it.

Right to Access
You may request to see what information 399bad holds about you at any time. A full report will be provided within 30 business days.
Right to data correction
If any of your information is incorrect, you can request a correction. 399bad will address it as promptly as possible.
Right to Erasure
Upon account closure, you may request the deletion of all data that is not required to be retained by law.
Right to Data Portability
You may request an export of your data in a portable format (CSV/PDF).
Right to Object to Processing
You can unsubscribe from marketing messages at any time. Your preferences will always be respected.
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To exercise your rights
Reach us via live chat at the Help Center or by email. We will respond within 72 hours.
7
Cookie Policy
What cookies are, why we use them, and how to manage them

Cookies are small data files that the 399bad website stores in your browser. They help enhance your experience and keep the platform running smoothly.

Managing Cookie Preferences

8
Security Measures & Technology
How your information is kept secure

399bad uses the most advanced security technology in the world to protect your data. Our security team remains vigilant around the clock, 24 hours a day.

8.1 Technical Security

  • TLS/SSL encryption: All communication between your browser and our servers is encrypted.
  • AES-256 Data Encryption: All data stored on our servers is encrypted.
  • Two-factor authentication (2FA): An additional layer of protection at login.
  • AI Fraud Detection: Unusual logins or transactions are detected instantly.
  • DDoS protection: Fully protected against server attacks.
  • Regular Security Audits: Annual audits conducted by third-party experts.
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What happens in the event of a data breach?
In the event of a data security breach, 399bad will notify affected users within 72 hours and take all necessary action.
9
Child Protection Policy
399bad's Policy on Minors' Data & Protection

399bad strictly does not serve anyone under 18. This is not just a legal obligation — it is our ethical responsibility.

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Zero tolerance for minors
399bad does not knowingly collect information from anyone under the age of 18. Any such account, if identified, is immediately closed and all associated data is permanently deleted.

If parents or guardians believe their child has created an account on 399bad, please contact our support centre immediately.

10
Privacy policy updates
How you will be informed of policy changes

399bad may update this Privacy Policy when necessary. However, you will always be notified before any significant changes take effect.

  • For any significant changes, you will be notified by email or in-app notification at least 14 days in advance.
  • The date of any changes will always be noted as the "Last Updated" date at the top of this page.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you will have the option to close your account.
11
Contact & Data Protection Requests
How to contact us regarding any privacy matter

For any privacy-related questions, concerns, or requests, please contact 399bad's data protection team.

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Live Chat
24/7 Bangla support at the Help Center
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Email
support@399bad.im
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Response time
Response within 72 hours
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Enjoy safely — welcome to 399bad

Your privacy is protected, your data is secure — register with 399bad today and enjoy the best experience with complete peace of mind.

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